In the recent survey on outsourcing KPMG revealed interesting facts about successful outsourcing projects. More than 650 organizations in 32 countries participated in this survey. Most of the responders were C-level executives.
Over 80% of the contracts refer to information technology outsourcing (so the results can be applied for software outsourcing as well).
The organizations most satisfied with outsourcing took the following approach:
Vendor selection process tend to be shorter
Organization shares clear and consistent view of the purpose of outsourcing contract, it ...
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